📅 Last updated: December 13, 2025

Toje Organics operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Toje Organics is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

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📋 Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect the following categories:

Category	Description
👤 Contact details	Your name, address, billing address, shipping address, phone number, and email address.
💳 Financial info	Credit/debit card numbers, payment confirmation, and transaction details.
🔐 Account info	Username, password, security questions, preferences, and settings.
🛒 Transaction info	Items viewed, cart contents, wishlist, purchases, returns, exchanges, or cancellations.
💬 Communications	Information shared in support inquiries or other messages.
📱 Device info	Browser type, IP address, and device identifiers.
🖱️ Usage info	How you interact with and navigate the Services.

📥 Personal Information Sources

Directly from you	When you create an account, visit the Services, or communicate with us.
Automatically	Via cookies and similar technologies when you visit our site.
From 3rd Parties	Service providers (e.g., technology providers), partners, or other third parties.

⚙️ How We Use Your Personal Information

📦 Provide Services	Processing payments, fulfilling orders, managing accounts, shipping, and returns.
📢 Marketing	Sending promotional emails and showing targeted ads based on activity.
🛡️ Security	Fraud detection, account authentication, and security maintenance.
📞 Communication	Customer support and business relationship maintenance.
⚖️ Legal	Complying with laws and enforcing terms of service.

📤 How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties:

• With Shopify & Vendors: Third parties performing services on our behalf (IT, payment processing, fulfillment, etc.).
• Business Partners: For advertising purposes. You can opt-out of data sharing for targeted advertising here.
• With Your Consent: When you direct us to disclose info (e.g., shipping, social media widgets).
• Legal & Corporate: Within our corporate group, during mergers/acquisitions, or to comply with legal obligations.

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🛍️ Relationship with Shopify

The Services are hosted by Shopify. Information you submit is transmitted to and shared with Shopify to provide and improve the Services. Shopify may use personal information collected about your interactions with our store to provide enhanced features. For more details, visit the Shopify Consumer Privacy Policy.

🔗 Third Party Websites

The Services may provide links to third-party websites. We are not responsible for the privacy or security of sites not controlled by us. Please review their policies before providing information.

👶 Children's Data

The Services are not intended for children. We do not knowingly collect info from children. If you believe a child has provided us with information, please contact us to request deletion.

🔒 Security and Retention

No security measures are perfect. We recommend not sharing sensitive information via unsecure channels. We retain personal information as long as necessary to maintain your account and comply with legal obligations.

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✊ Your Rights and Choices

Depending on where you live, you may have the following rights:

Right to Access / Know	Request access to personal information we hold about you.
Right to Delete	Request deletion of your personal information.
Right to Correct	Request correction of inaccurate information.
Targeted Advertising	Opt out of sale/sharing for ads. Exercise this right here. We also recognize the Global Privacy Control signal.
Communication	Unsubscribe from promotional emails via the link in our emails.

To exercise these rights or learn more about Shopify's data processing, visit the Shopify Privacy Portal.

📢 Complaints & International Transfers

If you have complaints, please contact us. You may also lodge a complaint with your local authority. Note that we may transfer/store data internationally using recognized mechanisms like Standard Contractual Clauses.

🔄 Changes to This Policy

We may update this policy periodically. We will post the revised version on this website and update the "Last updated" date.