Shipping policy


"Thank you for visiting and shopping at Toje Organics. We are committed to delivering our pure Baobab powder from the 'Tree of Life' directly to your kitchen with speed and care."


⏳ 1. Shipment Processing Time

All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.

📫 2. Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipping Option Estimated Time
Standard Shipping 3-7 business days
(depending on your location)
Expedited Shipping 1–2 business days (if applicable).
⚠️ Please note: We do not currently offer free shipping. Delivery costs are strictly based on the weight of your order and the destination.

📨 3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

🛃 4. Customs, Duties and Taxes

Toje Organics is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

💔 5. Damages

Toje Organics is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

We are here to help! Your satisfaction is our priority. If your Baobab pouch arrives damaged, please save all packaging materials and damaged goods, take a photo, and contact us immediately so we can try to assist you.

📧 Email: tojeorganic@gmail.com

↩️ 6. Returns Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.